Privacy Policy

Overview

Restored Global Coaching & Consulting ("Restored Global," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.therestoredglobal.com, book our services, enroll in our programs, or otherwise interact with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information you provide directly

When you interact with Restored Global, you may provide us with:

• Contact information — your name, email address, and phone number when you submit our contact form, book a session, or enroll in a program
• Booking and intake information — responses to intake questions when scheduling a coaching session or enrolling in a group program (e.g., "What brings you here?" or "Where are you in your purpose journey?")
• Payment information — billing details when you purchase a program or coaching package. Payment transactions are processed securely through Stripe. We do not store your full card details on our servers.
• Communications — any messages you send us via our contact form, email, or during coaching sessions
• Lead magnet requests — your email address when you download our free resources (such as our nonprofit leadership guide)

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• Browser type and version
• Pages visited and time spent on each page
• Referring website or link
• General geographic location (country/region level)
• Device type (desktop, mobile, tablet)

This information is collected through our website platform (GoHighLevel) and standard web analytics tools, and is used in aggregate form to improve our website and services.

How We Use Your Information

We use the information we collect to:

• Deliver coaching sessions, group programs, and consulting services you have enrolled in
• Send booking confirmations, session reminders, and program communications
• Respond to your inquiries and provide customer support
• Process payments for services and programs
• Send you resources, updates, and program information you have requested
• Send occasional newsletters or promotional emails about new programs and offerings (you may unsubscribe at any time)
• Improve our website, programs, and overall service quality
• Comply with legal obligations

We will never use your personal information in ways that are incompatible with the purposes described in this policy without your explicit consent.

Confidentiality in Coaching

Please note that coaching is not a substitute for therapy or licensed mental health treatment. If you are in crisis or need clinical support, we will do our best to refer you to appropriate resources.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

Service providers

We use trusted third-party platforms to deliver our services. These providers process your data only on our behalf and under our instructions:

• GoHighLevel — our CRM, booking, and website platform. Stores contact information, booking details, and form submissions.
• Stripe — payment processing. Handles all financial transactions securely. View Stripe's privacy policy at stripe.com/privacy.
• Zoom — video conferencing for virtual coaching sessions.

Legal requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal proceedings, court orders, or other legal obligations.

Data Retention

We retain your personal information for as long as necessary to deliver our services and fulfill the purposes described in this policy. Specifically:

• Active clients — your information is retained throughout your coaching relationship and for a reasonable period afterward for administrative and legal purposes
• Email subscribers — retained until you unsubscribe
• Payment records — retained as required by applicable tax and financial laws (typically 7 years)

You may request deletion of your personal information at any time by contacting us at [email protected]. We will honor deletion requests unless retention is required by law.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use:

• Essential cookies — necessary for the website to function (e.g., session management)
• Analytics cookies — help us understand visitor behavior in aggregate, without identifying individual users

You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information
• Opt-out — unsubscribe from marketing communications at any time using the unsubscribe link in any email
• Data portability — request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

Links to Third-Party Sites

Our website may contain links to third-party websites (such as GoHighLevel booking pages, LinkedIn, or Stripe). This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of external sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:

Note: This privacy policy was prepared for informational purposes. For complex privacy law compliance (such as GDPR or CCPA), we recommend consulting a licensed attorney.